Selected works
Designed TD's Loyalty & Rewards Education Centre — over 65% of users engaged at launch, cardholder comprehension improved, and support calls about rewards dropped by 40%+ within two months.
Led growth design on BMO's Personalization team — driving a 57.2% conversion lift on the Auto Loan form and contributing to a full homepage redesign from research through launch.
End-to-end design sprint for an AI-powered recipe app — from user research and journey mapping to a fully interactive 8-screen prototype with confidence-based AI routing and a custom design system.
Full redesign of the BGIS intranet site — modernised, responsive, and brought to WCAG 2.1 compliance.
About
With a background spanning architecture, front-end development, and product design, I bring systems thinking to every problem I work on. Currently open to Senior Product Designer roles in Toronto.
I also won 1st place at a Kids Help Phone hackathon. See Pacific →
Skills
Get in touch
Open to Senior Product Designer roles.
Also happy to chat about your product challenges.